Schools 2030 HCD Sprint book

4 LAUNCH EXPLORE DEFINE GENERATE MAKE TEST PLAN TO IMPLEMENT TELL SCHOOLS 2030 HUMAN-CENTERED DESIGN SPRINT INTRODUCTION WHAT IS HUMAN-CENTERED DESIGN? Human-centered design, a recognized approach for creating thoughtful experiences and systems, is a core practice of some of the most innovative companies and organizations in the world. Human-centered design has been utilized to create consumer products, healthcare systems, retail spaces, fundraising events, policies and procedures, curricula and more. The foundation of human-centered design is a first-hand understanding of the human needs and behaviors in the systems being designed, followed by decision-making that is based on that understanding. It relies heavily on collaboration from a team, participation from potential end users and stakeholders, a willingness to find the solution through iterative cycles of learning, and a focus on action over planning. Using the stakeholder-centered, iterative process of human-centered design can also provide helpful structures for designing more equitable solutions for all people, even those who are traditionally underrepresented. By creating a community-driven collaborative process that engages stakeholders in the work of co-creation and iterative feedback, human-centered design can help to identify solutions that will solve real problems and meet important (but sometimes misunderstood) needs. HUMAN-CENTERED DESIGN IN SCHOOLS Human-centered design methodologies have gained increasing attention in K12 education in recent years. From educators using the process as a pedagogical framework for real world, project-based learning to school leaders leveraging the process as a driver of innovation, progressive leaders of education reform around the world have taken up human-centered design as a mechanism for positive change. As we build awareness that school systems are complex human-centered environments that are actively designed, we continue to see the desire to equip leaders and teams with tools that are used by professional designers in order to creatively solve problems and actively imagine new futures. HUMAN-CENTERED DESIGN MINDSETS The mindsets of human-centered design help practitioners to utilize the tools and meet the objectives of the phases. • Work together to understand the context • Look carefully to understand potential problems and opportunities • Stay optimistic that you can solve the problem • Hold back on solving the problem until the time is right • Get inspired by people - active listening is a source of creative inspiration • Put aside biases and assumptions about what you think the problem is - listen to the stakeholder. • Seek new perspectives on old problems • See opportunities in constraints • Get comfortable with navigating contradictory information • Many ideas lead to good ideas • Defer judgment and criticism of ideas until the time is right • Idea generation is not the time for evaluating ideas • Brainstorming is a collaborative team activity • Allow yourself to think of wild ideas • Prototype early and often in order to learn about your idea • Start small to make big change • Show don’t tell • Many cycles of prototyping are necessary to develop an idea • Feedback is a gift to improve your ideas