Schools 2030 HCD Sprint book

27 Observations Instructions: Review your notes from the interviews you conducted as well as the observation you made (Journey Map and Shadow). Circle or highlight things you heard or saw that struck you as important. WE NOTICED: (What did you hear? What did you see? Think of surprises, conflicts or contradictions.) NOTICE POST-IT OBSERVATIONS & GUESSES POINT OF VIEW HMW QUESTIONS LAUNCH EXPLORE DEFINE GENERATE MAKE TEST TELL PLAN TO IMPLEMENT 20 - 30 MINUTES