Schools 2030 HCD Sprint book

23 Instructions: Use this worksheet to prepare to conduct your interviews and to take notes during your interviews. Use the interview questions provided to get the conversation started with different stakeholder groups. Follow up on interesting things you hear. You can ask, “Tell me more about...” Be sure to keep notes about the specific stories and quotations you hear from your interviews. Use post-its to capture the most interesting things you hear and observe. Listen and look for emotions and motivations. Also, listen for ideas that are surprising to you as well as contradictory information. The more notes you take, the better your ideas will be later in the design challenge. 30 MINUTES PREPARE 30 MINUTES INTERVIEW PREPARING TO INTERVIEW INTERVIEW QUESTIONS ADDITIONAL INTERVIEWING TECHNIQUES INTERVIEW REFLECTION 1 DESCRIBE WHO YOU INTERVIEWED Who did you interview? Age, gender, role, likes, dislikes, strengths, weaknesses. 2 WHAT STORIES DID YOU HEAR? 4 WHAT ARE THE FIVE MOST IMPORTANT THINGS YOU LEARNED THAT ARE RELEVANT TO THE PROBLEM YOU ARE EXPLORING? 3 WHAT EMOTIONS DID YOU OBSERVE? Interview Reflection LAUNCH EXPLORE DEFINE GENERATE MAKE TEST TELL PLAN TO IMPLEMENT