Schools 2030 HCD Sprint book

20 Additional Interviewing Techniques Sometimes a person you are interviewing is struggling to communicate or isn’t able to express her or his ideas. These people may be shy or very young. Use these techniques to engage stakeholders in different ways. USE PLAY OR DRAWING • Ask the student to show you their favorite and least favorite things about school, either through playing with toys or drawing pictures. • Ask them, “Tell me more about why you did that... Tell me about what this means...” • Be sure to take notes and write down specific quotations that you hear. READ A STORY • Read a story about school or look at a picture book together. • Ask them, “What do you like about this? Why? What do you dislike about this? Why? How does this remind you of our school? How does it not remind you of our school?” • Be sure to take notes and write down specific quotations that you hear. IMAGE SORT • Print out ten to twelve pictures of items or places that are relevant to the student (playground, train station, home, the ocean, a cake, etc.). The pictures can be generic - they do not need to be of your community, school, etc. • Ask the student to pick out images that remind them of how they feel when they are at school. These images do not need to be directly relevant - they are meant to prompt the student’s creative and emotional reflection. • Ask them, “Why did you choose this image? How does this remind you of our school? How does it not remind you of our school?” • Be sure to take notes and write down specific quotations that you hear. PREPARING TO INTERVIEW INTERVIEW QUESTIONS ADDITIONAL INTERVIEWING TECHNIQUES INTERVIEW REFLECTION LAUNCH EXPLORE DEFINE GENERATE MAKE TEST TELL PLAN TO IMPLEMENT